Running a service-based business means juggling your time, overseeing staff, and meeting client needs, all of which can be disrupted when someone doesn’t show up for their appointment. Missed bookings waste time, cut into revenue, and cause scheduling problems throughout the day. Bookeo helps ease this issue through a well-designed appointment scheduling software that supports smoother operations and better attendance.

• Automated Appointment Reminders

Bookeo’s appointment booking software sends out appointment reminders by email or text automatically. Businesses have the flexibility to set their own reminder times. Email reminder messages include direct links, making it easy for clients to cancel, or reschedule with just one click. By cutting out the need for manual follow-ups, these reminders help reduce no-show rates.

• 24/7 Client Self-Service

Clients can manage their bookings independently, whenever it suits them. Whether they need to cancel or reschedule, they can do it directly through the appointment scheduling platform – no need to contact your staff. This level of access not only adds convenience for clients but also helps reduce no-shows and missed appointments.

• Upfront Payments Increase Attendance

Requiring prepayments or deposits fosters a stronger sense of commitment. Bookeo’s appointment scheduling software makes it easy to implement these payment policies. You can choose to mark deposits as non-refundable, helping to enforce your cancellation policies and safeguard your time against last-minute changes.

You have full control over how payments are handled. Clients can pay in full, leave a deposit, or pay later, depending on your preferred setup. You can also send payment requests, issue refunds, and track manual payments like cash or direct transfers. Additionally, you can connect two payment gateways simultaneously, such as Stripe and PayPal, to provide your clients with more flexibility at checkout.

With these tools in place, Bookeo’s appointment scheduling software helps simplify your payment system and make things run more smoothly, for both you and your clients.

• Transparent Cancellation Policies

Clients are shown your cancellation and rescheduling terms upfront at the time of booking. This clear communication sets expectations from the start, minimizes confusion, and makes it easier to enforce your policies and hold clients accountable when necessary.

• Data-Driven Insights to Improve Scheduling

Bookeo’s appointment scheduling solution tracks booking patterns and shares helpful reports on client behavior. You can identify which time slots often get skipped, find clients who cancel frequently. With this insight, you can fine-tune your reminders, payment settings, and scheduling process to reduce missed appointments.

By combining automation, 24/7 access, and useful data, Bookeo’s appointment scheduling software supports more reliable attendance and smoother daily operations, giving you more control over your time and service delivery.

Adding appointment scheduling to your website using Bookeo’s appointment scheduling software is simple, practical, and doesn’t require technical skills. Whether you’re working on your own or leading a larger team, Bookeo gives your clients the ability to book appointments through your site, any time, from any device.

• Embed a Booking Widget with Minimal Effort

Integration begins with a simple copy-and-paste of a small HTML snippet into your website. The embedded widget can be customised toadapt to your site’s design, maintaining visual consistency and reinforcing brand trust. The booking widget is fully compatible with major website builders, including WordPress, Wix, Squarespace, Weebly, and Shopify. Moreover, its responsive design ensures seamless booking from smartphones, tablets, or desktops.

• Use a Hosted Booking Page When a Website Isn’t Available

If you don’t have a website, Bookeo’s appointment scheduling software has you covered with a hosted booking page. You can customize your booking page with your logo, brand colors, and even a unique web address. Share it through social media, emails, or your Google Business listing. This option is ideal for businesses that attract clients through various online platforms but prefer to avoid the hassle of creating a full website.

• Customize the Booking Experience to Match Your Business Needs

Bookeo provides you with plenty of control over how your schedule. You can adjust availability by staff, service, or location. Bookeo supports a wide range of booking types, including one-on-one, semi-private, and virtual appointments. You can also add buffer times between sessions. Want to offer add-ons, promote special deals, or implement tiered pricing? That’s all built in as well.

• Enable Secure, Upfront Payments During Booking

To reduce missed appointments, Bookeo’s appointment scheduling software lets you take payments at the time of the booking. Bookeo integrates with major payment systems, including Stripe, Square, and PayPal. You can charge in full or just take a deposit, and you can add taxes or extra fees if needed. This makes things easier for your team and smoother for clients.

• Advanced Tools for Greater Flexibility and Control

If your business has tech staff or more advanced needs, Bookeo has tools to help. You can use its API, webhooks, and support for third-party plugins. You can also link it to tools like Google Analytics and Facebook Pixel. Once it’s set up, Bookeo handles appointments and payments, saving your team time and improving the experience for your clients.

Once configured, Bookeo provides a professional and reliable appointment scheduling system for managing appointments, collecting payments, and optimizing scheduling workflows, freeing your team from manual coordination and allowing you to focus on delivering exceptional service.

• Digital waiver management

Bookeo’s appointment booking software lets customers sign waivers online before their visit or in-store using the Kiosk app. Once submitted, waivers instantly appear on your dashboard and are automatically linked to customer profiles and bookings. Staff are notified in real time when a waiver is signed, with digital copies automatically sent to both the customer and your team, ensuring everything stays organized and check-ins run smoothly.

Appointment scheduling can benefit virtually all kinds of businesses of all sizes. However, service businesses that rely on client appointments would benefit the most from using Bookeo, including businesses in the following industries:

• Beauty and wellness: appointment scheduling software can help beauty and wellness businesses (hair salons, spas, massage therapists, etc.) to enable online appointment booking and manage their schedules.
• Service businesses: salons, nail salons, cleaning, consulting, pet grooming, and other professionals can use appointment scheduling software to take appointments 24/7, keep track of appointments, and manage their schedules. This can help reduce double bookings and no-shows, improving client satisfaction.

Bookeo’s online appointment scheduling system is highly versatile and easy to use, even for clients and staff who aren’t tech-savvy. Your clients will love being able to easily book, reschedule, and cancel their appointments at their convenience 24/7 without needing to call or visit you.

To get started with Bookeo’s appointment scheduling software, you can follow these steps:

1. Sign up for an account: visit Bookeo’s website and click on the “Free Trial” or “Try For Free” buttons to sign up for an account.
2. Add your business details: add your business details, such as business name, address, phone number, and URL, to your account.
3. Add services: add the services you are going to offer so clients can book appointments for these services. Specify which days and times you are available to see clients for each service. Set your services description and upload images and videos that showcase your services.
4. Add your staff: if you have any staff members, you’ll need to add them to your account so they can access Bookeo to view and manage appointments.
5. Create a booking page: you can create a standalone appointment booking page or embed this page on your website. You can customize the colors and style of the booking page to match your brand’s identity.
6. Integrate payment gateways: if you want to accept online payments, you can integrate one of the supported payment gateways to the booking page.

Voila! Now your Bookeo page is set up, and you are ready to accept online appointment bookings 24/7.

Bookeo is a powerful appointment booking solution that can help you increase your business’s appointments with a plethora of marketing features, including:

• Upselling: easily upsell your services by offering extra products or services at the time of booking. For example, if you are a hair salon business, you could offer a discount on your blow dry service for clients who just booked a haircut.
• Promotions: run promotions via Bookeo to attract new clients and encourage existing clients to book more appointments.
• Prepaid packages: sell prepaid packages of services through Bookeo. Meaning, clients can pay for a set number of appointments in advance.
• Gift vouchers: offer gift vouchers when clients book your service via Bookeo, or sell the vouchers in-store to drive additional revenue for your business.