Access your online tour calendar anywhere, anytime. View reservations, staff/vehicle rosters and payments updated in real time. Easily set what each guide and staffer can see.

View and manage your online tour calendar from any mobile device, without downloading an extra app. Bookeo’s interface automatically adjusts to your device screen size and shape.

Reduce costly no-shows with automatic booking confirmation emails and texts automatically sent to your customers.

Enhance your tours check-in experience by clearly showing the advised arrival time before tours on the booking confirmation page after checkout, and also in the confirmation and

Allow customers to choose pickup locations for their tours. Each location can feature a description, an image, pricing, pickup time, and a customized message to assist customers in finding their designated pickup point.

Keep your tour guides always up to date with automatic email and TXT notifications. So they instantly know about new, rescheduled, or cancelled tours - even when they’re on the go.

Easily print tour manifest with participant details, amounts paid and due, plus any additional options selected during reservation – including pick up and drop off locations. The Bookeo tour booking system is so easy that your guides will thank you!

No more endless copying, checking and rechecking. With our tour reservation system you can easily track no-shows and cancellations.

See when and by whom new and rescheduled bookings, or cancellations were made. Automatically track use of coupon codes, promotional discounts and gift vouchers.

Give your customers a seamless booking experience on your website. The Bookeo widget integrates beautifully into any HTML site, including WordPress (with a WordPress booking plugin), Wix and Weebly.

Easily customize the design of your reservation widget to seamlessly match the look and feel of your own website.

Sell multiple tours and activities with the integrated booking cart. Upsell tours and activities with extras and options, like merchandise or photography packages.

Keep customers focused on what they’re interested in with direct links, buttons and widgets – for example of a specific tour or gift voucher purchase.

Let your customers see and book your tours and activities by date, or if you prefer, by name with description and picture.

Your pictures and videos are worth 1000 words. Let your customers see what your tours and activities are like using pictures, photo galleries and video – along with tour descriptions.

Make all of your customers – English-speaking or not – feel “at home” with your business by letting them book and pay in their own language – without having to hire a multilingual staff.

Easily schedule weekly tours and activities, one-time events, personal tours and charters. Upsell tours and charters with extra and options – for a low flat monthly fee.

One click reservations and rescheduling for you and your customers. Real-time price calculation reflects pricing seasons, specials, promo codes and vouchers.

Make it easy for customers to reschedule their canceled bookings, for example when tours are canceled because of adverse weather conditions or other unexpected events.

Assigning guides and vehicles to tours and itineraries is no longer a puzzle. Seamlessly roster guides and vehicles with Bookeo online scheduler.

Offer tours and activities on a first-come, first-served basis and let customers decide what should be on the schedule. Guides and vehicles are effectively assigned to a tour only when a booking is made.

Easily ensure that your tours are always fully booked: allow clients to join a waiting list when tours are sold out. If someone cancels and seats become available, Bookeo will automatically notify customers in the waiting list.

Customize advance booking notice times for games or tours to activate automatically based on specific conditions. For instance, you might need a shorter notice period during weekends.

Encourage last-minute customers to call your business to make a booking. Configure those time slots to show a “Call to book” call-to-action.

If you want, you can switch off automatic acceptance of online bookings, so you can review each booking request and decide if you want to accept it.

Don’t want a tour of only 3 participants? Just set your minimum desired signup number. Bookeo scheduler automatically accepts booking requests for you when you reach your specified participant number.

Skip the drudgery of repeated booking entries. You and your customers can now easily make recurring bookings – for the same or varying days and times of the week.

See tours and activities schedule in your Google Calendar. Your personal events are synced to Bookeo to mark you as unavailable for bookings. So your guides will never have to be in two places at the same time again.

Whatever device you use, Bookeo Calendar is always with you. Automatically sync your tours and activities schedule with your iPhone, iPad, Android and Microsoft phones/tablets.

Stay informed even when you’re on the go. Easily view all of your bookings in your iCal – automatically updated with new bookings, changes, and cancellations.

Never miss a tour again. Bookeo’s iCal feed easily syncs with your Outlook Calendar and Office 365, so you can view all your latest bookings.

Maintain comprehensive, up-to-date customer and participants profiles including contact details, booking history, purchases, and a photo from Facebook or your own uploaded photo.

Offer differently priced tours for custom people categories – such as students or seniors.

Ask about customers’ health background, passport number, pick up location or other preferences. Questions appear seamlessly on your booking form and are automatically pre-filled in all future bookings, saving time for you and your customers.

Easily see all the linked participants to a customer and their profile, booking and payment history.

Track useful information about customers and participants, so you and your guides can see it whenever you access the customer’s profile.

Bookeo integrates with major payment gateways worldwide – we don’t require you to use our payment gateway. Accept fully encrypted and secure online payments on your website.

Easily set standard and seasonal pricing, as well as discount options for group bookings. Offer hourly rates or package options for charters.

Set taxes included and not included in the tour prices, additional fees and surcharges. Bookeo automatically applies them for you and shows them in your reports.

Avoid the battle of the forms with tour and activity specific Terms & Conditions and Cancellation Policies. Your customers must accept them to complete their online reservation.

Bookeo tracks in-store and on the go payments for you, when you charge a credit card directly from your calendar – or, for example, when customers pay cash.

Online balance payments mean your customers can pay when it’s convenient for them. Bookeo automatically tracks balance payments for you.

Different tour, different payment term? No problem. Require online payments or deposits – or opt to collect credit card info if that suits you best.

Want to let your customers decide if they want to pay at the time of booking or when they come in for their tour? Bookeo makes it easy.

Reduce your liability to credit card companies. Bookeo is PCI-DSS compliant and assessed daily by a third-party PCI approved vendor, as required of all businesses accepting credit cards.

Reach more customers and get more bookings sharing your tours inventory in real-time with integrated Distribution Channels and OTAs – like Expedia and Tripadvisor/Viator.

Increase sales during slower periods, or when launching a new tour or activity. Easily set which tours or activity you want to promote, and on which days. Then post on Facebook or Twitter in one click.

Effortlessly import voucher codes from “Deal of the Day” sites, like GroupOn. Eliminate fraud and save time! Reservations fill up, vouchers are automatically validated and tracked for you.

Get new customers and boost sales with gift vouchers – you can sell them online or in person. Easily set refund policy and length of voucher validity.

Entice customers who don’t finish the checkout process to return and make a booking - with timed automatic emails customized by you.

Load resellers and booking agents and automatically track sales – so you can easily calculate commissions.

Save time with automatic follow-up emails and ask your customers to rate their experience, or publish positive reviews on your website, Tripadvisor, or another online review aggregator.

Keep in touch with your customers with professional and fully customizable marketing campaigns. Effortlessly send campaigns to all customer or target groups – and boost retention.

Enhance customer loyalty with prepaid packages (virtual punch cards). Easily set number of visits, validity and refund policy. Credits are automatically deducted and tracked.

Attract more referrals with memberships. Easily set membership rates with automatic recurring payments. Offer members-only discounts or tours/activities – including limited or unlimited free tours.

Easily create powerful and detailed reports for regulation compliance or internal use.

Analyze and compare past months’ revenue, customers, preferences, reservations, guides and vehicle fleet utilization.

View up-to-date performance of your business at a glance with Bookeo’s statistics.

See where your customers are coming from and how much each marketing campaign is generating with Bookeo’s Google Analytics/Adwords integration.

Integrate with your custom analytics software to see how your campaigns are doing. Track traffic, origination, revenue sources and conversions.

Bookeo’s advanced hosting architecture keeps your business running smoothly and continuously, even in cases of unforeseen natural disasters, hardware failures or major datacenter problems.

All data is backed up continuously in real time to two separate replica servers, so your backups are usually just a few seconds old. Additionally, 4 daily backup snapshots are stored on separate redundant cloud servers.

As part of our PCI-DSS compliance, all Bookeo communication with our business customers is encrypted using SSL/TLS encryption (128 or 256 bits), the same level of encryption used by banks.

Bookeo is assessed daily by a 3rd party PCI-approved vendor to keep your customers’ credit card information safe and secure, reducing your risk of liability to major credit card networks.

Your web page response time is fastest when your datacenter is nearby. That’s why Bookeo uses multiple datacenters in North America and Europe.

Each of our servers has 2 identical replicas. Bookeo switches automatically to a different datacenter whenever needed to keep your business running without interruptions.

Each of the 2 replica server is hosted in a different city, different datacenter, run by a different hosting company – and features redundant power generators, network connections as well as restricted security access.

Increase your business cyber security with Multi-factor Authentication (MFA). MFA adds a layer of protection to the sign-in process that makes it more difficult for an unauthorized person to access your Bookeo account.

Set rules for password complexity, length, and strength for all account users. Introduce a custom password expiration policy to improve security.

Defend your business against phishing attempts by activating impersonation protection for notifications from Bookeo. Account users can add a specific image that will be included in all notification emails from Bookeo.